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Authorized distributor

Shipping Terms and Returns Policy

Miracle Digital.com gladly accepts orders from all over India. Available product lines, shipping rates and fees may vary depending on the delivery address for your order.

Returns & Replacements

We provide a 30 day no risk money back guarantee less 20% handling charge. All products also carry a 1 year warranty. If you return a product to us, you will be the exporter from the destination state. Title and risk of loss transfer to us upon receipt at our fulfillment centers. For additional information please use the "Contact Us" form on our website – www.merlin-miracle.in

Duties and Taxes

Orders that are shipped to countries outside of Mumbai. may be subject to local taxes and fees levied by the destination state/city of the recipient. Additional charges for clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. State policies vary widely from country to country; you should contact your courier agent for further information.

Warranty

Limited Warranty

Merlin Products are covered by a limited one-year warranty policy. If the product suffers from a manufacturing defect, the customer will receive a replacement if claimed within 15 days of the purchase date. Otherwise, the product will be inspected for possible repair options. The product will either be repaired and returned free of charge, or replaced. All repair services past the one-year warranty period will be charged for any repairs that need to be made.

If the client is located outside the Mumbai, or is otherwise unable to personally deliver the defective product to our service center or retail outlets, he/she may send it via post at his/her own cost. The repaired/replaced product will then be returned to the client via courier mail at Miracle’s cost, as long as the warranty period is still active.

Important: This limited warranty DOES NOT COVER normal wear and tear, accidents, damage during transit, misuse, abuse or neglect. Attempting to disassemble the unit will render the warranty null and void.

Returns / Service

Address :
Reg.Off.415,Narayan Udyog Bhavan,
Industrial Estate, Lalbaug,Mumbai-400012
Phone No: 022 43402700/24705101
Ware Houses:Paresh Compound,Gala No,141, 1st
Floor,KALEHAR,BHIWANDI,THANE-421302
WWW.Excelsystems.in
E-Mail:sales@excelsystems.in